If you or a loved one needs to see an NHS specialist, you can choose to access any hospital or treatment centre in England. You could even switch hospitals, having already been referred somewhere, if you are waiting for too long. This is a legal right for NHS patients.
We know that making an informed decision, and the right choice for your individual needs, is important to you and your recovery, so we want to help as much as possible.
Below you will find answers to some of the questions you might be asking yourself…
Your right to choice has nothing to do with cost; if you are an NHS patient who has been referred for treatment by your GP then you are not required to pay. Care UK hospitals are managed on behalf of the NHS, so you are free to select one of our hospitals as your service of choice.
You don’t have to make the decision alone, and can consult with your GP who will help, but choosing where to have your surgery can be an important element of your treatment and recovery.
Clinicians and researchers agree that if you choose a hospital in which you feel comfortable and confident, you are likely to improve both the result of your treatment and your experience while you’re in hospital.
There are various aspects that will affect your decision, some of which are very personal; only you will know exactly what matters most to you. Considering the simpler things like how easy it will be to get to your chosen hospital, whether they have free parking and what the facilities are like can be a good place to start.
It is also a good idea to check how long the wait is, as this can vary quite dramatically from hospital to hospital. None of us like to wait, and leaving it too long before having your treatment can be detrimental to your recovery.
Other things that you should investigate are clinical outcomes (including infection rates and recovery support) and Care Quality Commission (CQC) ratings, as well as feedback from previous patients on the NHS website.
There is a wealth of material available to help you make your decision, particularly on the internet. Each Care UK hospital has its own website, which gives you all the necessary information about that specific service.
For extra support and information on how to exercise your right to choose, visit the NHS website.
Otherwise, speak to your GP and ask to be referred to Shepton Mallet NHS Treatment Centre.
At Shepton Mallet NHS Treatment Centre, we pride ourselves in providing fast, convenient access to high-quality NHS treatment for people aged 18 years and over.
This report describes the quality of care at our NHS hospital. The Care Quality Commission (CQC) is an executive non-departmental public body of the Department of Health. It regulates and inspects health and social care services in England.
Choosing where to have your NHS surgery or treatment can be difficult. We know that making an informed decision is important to you and your health outcomes, so we have put together this quick guide on how to choose and what questions to ask.
For more in-depth information about choosing where to have your treatment, we have put together a detailed guide.