We use the same governance and accountability procedures and standards as the NHS, so patients can rest assured that they will be well looked after. Our aim is to make your patients’ care as flexible and convenient as possible. Learn more about referring your patient.
Shepton Mallet NHS Treatment Centre provides elective surgery, enabling the NHS to prioritise primary and emergency care. Because of this our patients are unaffected by NHS cancellations of surgeries.
Our additional capacity helps alleviate pressure on NHS surgery waiting lists which both decreases patient waiting times and reduces the NHS’ workload.
Some patients wish to pay for their own care – we offer affordable treatments to self pay patients while maintaining the same level of quality for everyone, regardless of how their care is funded.
Due to exceptional pain and discomfort, or outstanding work commitments, it may not be feasible for some patients to wait for treatment – we aim to see both NHS and Self Pay patients fast.
Our care continues after a patient’s surgery. Within a day of treatment we contact the patient to check that they are recovering well – we also inform their GP, letting them know the patient has been discharged.
At Shepton Mallet NHS Treatment Centre, we’re proud to be rated ‘Outstanding’ by the CQC, and know that 99% of patients would recommend us to their friends and family.
All of our treatment centres employ rigorous cleaning schedules and practice strict infection prevention and control procedures – this keeps our patients safe and the infection rate very low.
Our building is accessible to all and features free on site parking for patients and their relatives.
If you have any questions please contact your dedicated GP Practice Liaison on 0330 058 1809.
Please note that our clinical outpatient and administrative departments will close for Easter from Friday 19 April to Monday 22 April inclusive. Our ward remains open and available for any inpatient clinical enquiries over the Easter period.
Our other phone lines will reopen and normal activity will resume on Tuesday 23 April.
We wish all our patients and colleagues a happy Easter.