Hospital supports nurse for Masters qualification

As part of its ongoing commitment to enable all members of staff to meet their potential, Shepton Mallet NHS Treatment Centre is supporting outpatient pre-assessment nurse Lucy Banks as she studies for a Masters in Infection Prevention and Control. 

Lucy, 27, from Coleford near Radstock and originally from Frome, graduated as a nurse from the University of the West of England three years ago. She joined Shepton Mallet NHS Treatment Centre in March 2017.

She said: “When I started the job I was made link nurse for infection prevention and control in the outpatient department. Working closely with the infection prevention and control lead for the whole hospital, I started to attend conferences with her and then going on my own. Between us we have brought the very latest thinking and techniques to Shepton Mallet NHS Treatment Centre so that we maintain our track record of zero rates of hospital-acquired C.Diff. and MRSA.”

She added: “When the lead said that she planned to retire in a few years’ time, it was considered that I could be prepared to hopefully step into the role when she retires as part of our internal succession planning initiatives. I was offered the chance to study for a Masters in Infection Prevention and Control via an online course at the University of Essex, all paid for by Shepton Mallet NHS Treatment Centre, and I leapt at the chance. The hospital has also given me two study days a month.”

Lucy’s course will last for two years. She said: “I am immensely grateful to Shepton Mallet NHS Treatment Centre for this opportunity and for the support, including from other colleagues who have undertaken Masters courses. My family, who still live in Frome, are very excited for me as I am the only family member to have gone to university. I’m looking forward to the experience and I don’t want to let anyone down – I am prepared for it to be hard work!”

Liz Jones, Head of Nursing and Clinical Services at Shepton Mallet NHS Treatment Centre, commented: “We are very proud of the progress that Lucy has made so far in relation to infection prevention and control, and we are delighted to be able to fund and support her studies for a Masters in the subject. Lucy is the latest in a long line of team members who we have supported in this way. Nurturing our own home-grown talent is extremely important to us – it ensures that our people meet their potential and contributes greatly to our staff retention rates.” 

Shepton Mallet NHS Treatment Centre was the first hospital in the country to be rated ‘Outstanding’ across all five of the Care Quality Commission’s (CQC’s) exacting criteria, and according to the annual Patient-Led Assessment of the Care Environment (PLACE) audit it is joint top in the country for the quality of its patient care environment.

The hospital provides day case and inpatient surgery to NHS patients. Its personnel, clinical and non-clinical, focus on providing the best possible personalised care. Waiting times are comparatively short, the patient experience second to none and outcomes are excellent – helping patients to get better, faster.

The services offered include: 

  • Joint replacements (hips, knees and shoulders); 
  • General orthopaedic surgery; 
  • ENT; 
  • Endoscopy;
  • General surgery; 
  • Gynaecology;
  • Eye surgery; 
  • Pain management; 
  • Urology; 
  • Diagnostic imaging