Success stories

We believe that our hospital provides outstanding care to patients needing treatment, but don’t take our word for it; see what others think about the services we deliver.

Read a selection of our patient testimonials below, and discover the positive impact that treatment with us can have on your quality of life through the personal stories of previous patients.

  • Five star treatment in a five star hospital; I cannot praise them enough. A very short waiting time, excellent caring staff at all levels in a happy and friendly environment who put me at ease from the time of my arrival until I left 34 hours later, following a total hip replacement. The operation itself was handled so well and I had soft calming music played through earphones throughout the procedure. From the consultant and anaesthetic staff to aftercare from the doctors, nursing staff, physiotherapist, catering staff and cleaners was outstanding, just what you need during the recovery period, and the 24 hour helpline after discharge is very reassuring. I won’t be so apprehensive next time if I had to have the other hip replaced.

    Annette, December 2017

  • The thought of cataract surgery under local anaesthetic was terrifying me. Several friends had been to the Shepton Mallet Treatment Centre so I opted for it. I fell on my feet. I could not have had better treatment in such a reassuring and kind atmosphere anywhere. Everyone was so understanding and I will always owe thanks to my consultant surgeon for offering me the choice of the multifocal lens as I was a suitable patient – after 55 years I no longer have to wear glasses. I find medical establishments challenging to say the least but this truly was an excellent experience. Thank you.

    Mike, April 2017


    I would like to commend the staff at the Shepton Mallet Treatment Centre. The care I received was excellent. All the staff I met were caring. They listened to any concerns I had and reassured me. The cleanliness was also of a high standard. I would definitely recommend the centre to family and friends.

    Ruth, April 2017

  • I want to thank all the staff at Shepton Mallet treatment centre for the wonderful care I had recently while I was having a hip replacement. I had not been in hospital for a long time and really did not know what to expect, I was treated with kindness and respect by all and soon felt more relaxed. The cleanliness of the hospital was fantastic, and the food superb. So once again, thank you to you all and I would definitely recommend anyone to use this centre.

    Patricia, March 2017

Case studies

Shepton Mallet NHS Treatment Centre - Success Stories - Michael Gilbey

Daily web diary extols benefits of knee surgery

For many people going to hospital for a knee replacement operation means recovering from surgery, being cared for by hospital staff and doing what the physiotherapist tells you to do – but for one Yeovilton man it also provided the opportunity to write a daily account of his treatment for his web site.

Shepton Mallet NHS Treatment Centre - Success Stories - Nigel Lane

Surgery gets keen tennis player Nigel back on court

Damage to his shoulder following a fall meant pain and a temporary stop to his tennis-playing days for Nigel Lane, 80, from Street. Surgery to his shoulder and later to his thumb at Shepton Mallet NHS Treatment Centre means that he is now pain free and looking forward to returning to the tennis court.

Shepton Mallet NHS Treatment Centre - Valerie Stewart

The benefits of cataract surgery are clear to Valerie

For Dr Valerie Stewart, a semi-retired industrial psychologist from Wincanton, becoming aware that she had cataracts was a gradual process.

Shepton Mallet NHS Treatment Centre - Success Stories - Dan Bishop

New hip puts policeman Daniel back on the move

When marathon running and cycling policeman Daniel Bishop, 41, from Taunton experienced pain while out running, he thought it was simply groin strain.

Shepton Mallet NHS Treatment Centre - Success Stories - Sheila Billinghurst

Surgery leaves Sheila ‘poetry in motion’

Sheila Billinghurst, 85, from North Curry has been so pleased with her hip and knee operations at Shepton Mallet NHS Treatment Centre that she has been moved to deliver her thanks in verse.

Shepton Mallet NHS Treatment Centre - Success Stories - Pete and Maxine Woodgate

Surgery transforms lives of couple touched by Parkinson’s disease

Maxine Woodgate from Street, Somerset was diagnosed with Parkinson’s disease 18 years ago. She and her husband Pete have lived with the condition all these years, so when Max’s knee became so bad that she couldn’t get about it made life very difficult.