Our current waiting times

First appointment From appointment to treatment*
1 week 4 weeks
*This will be dependent on how long it takes for your consultant to agree your treatment plan, following your consultation and the results of any tests.

Please note: waiting times displayed are indicative and can change on a daily basis.


You have the right to choose where you have your NHS treatment.

At Shepton Mallet NHS Treatment Centre we offer free NHS treatments to all patients. You are not required to pay if you are an NHS patient and have been referred for treatment by your GP.

We also offer an affordable self pay option for patients who do not have health insurance, or have been told they are ineligible for NHS treatment.

Click here for more information about self pay


Please note: All our surgical procedures will be carried out at our in-patient hospital at Shepton Mallet, even if you have an outpatient appointment at a different hospital.

Diagnostic endoscopic exam of nasopharynx

This procedure uses a long, thin, flexible tube with a light source to analyse and diagnose conditions of the area where the nose and throat connect.

Ear wax removal

Ear wax is a natural bodily secretion which, if it builds up, can cause problems with hearing, ear ache, tinnitus and dizziness. In most cases it removes itself, but in others it may have to be removed by a trained ENT health professional.

Excision of external ear lesion

A procedure involving the surgical removal of a lump or bump from the external ear, to aid diagnosis and treatment of a condition.

Excision of nasal septum lesion

The septum is the anatomical structure dividing the nasal cavity into two halves. Lesions may be caused by a range of conditions, including trauma, infection or tumours. Removing the lesion can aid biopsy and improves nasal breathing.

Excision of the submandibular gland

The submandibular glands are salivary glands located beneath the floor of your mouth. They may need removing (under general anaesthetic) if there’s a growth in the gland or a blockage in the salivary duct.

Frontal sinus surgery

This procedure is used on patients with acute frontal sinusitis. It can prevent life-threatening complications when the infection is unresponsive to antibiotics and all other medical treatment.

Functional endoscopic sinus surgery (FESS)

Functional Endoscopic Sinus Surgery (FESS), sometimes referred to as intranasal ethmoidectomy, is a procedure used to improve the drainage of mucus from the sinuses. Usually carried out under general anaesthetic, a small endoscope is inserted into the nose to view the sinuses, and small surgical instruments are used to remove any growths or extra tissue.

Microlaryngoscopy

A procedure that enables examination, under general anaesthetic, of the larynx or voice box. It is commonly used to diagnose problems with the voice, swallowing or breathing.

Myringotomy and grommet fitting

A procedure whereby a tiny cut is made in the ear drum to relieve built up fluid in the middle ear. If thick fluid is present, a tiny plastic tube – a grommet – is placed in the hole to allow air to pass through, drying up any fluid.

Nasoendoscopy

An investigative technique where a flexible endoscope is used to look inside the nasal space and also to analyse from above how the palate is working during speech and swallowing.

Nasal polypectomy

Nasal polyps can arise due to chronic nasal and sinus infection. They are removed to improve nasal breathing. Most of the time they are removed as part of Endoscopic Sinus Surgery.

Septoplasty

A quick surgical procedure to straighten the nasal septum – the partition between the two cavities – to improve airflow. The surgery can take place under local or general anaesthetic.

Septorhinoplasty

This is an operation to reshape the bones, cartilage and septum to improve breathing and may also improve the appearance of the nose.

Tonsillectomy

Tonsillitis can be caused by a viral infection such as the common cold or flu (and this is the most frequent cause) or by a bacterial infection which can cause complications.

Turbinectomy

A procedure to remove some or all of the turbinate bones in the nose to help relieve nasal obstruction.

Make an enquiry

Fields marked with an * are required

Please note: this form does not start the referral process – ask your GP to refer you to us if this is your choice. This form can be used to enquire about being referred to us or request further information about a treatment.