Our current waiting times

First appointment From appointment to treatment*
2 weeks 4 weeks
*This will be dependent on how long it takes for your consultant to agree your treatment plan, following your consultation and the results of any tests.

Please note: waiting times displayed are indicative and can change on a daily basis.

You have the right to choose where you have your NHS treatment.

At Shepton Mallet NHS Treatment Centre we offer free NHS treatments to all patients. You are not required to pay if you are an NHS patient and have been referred for treatment by your GP.

Please note: All our surgical procedures will be carried out at our in-patient hospital at Shepton Mallet, even if you have an outpatient appointment at a different hospital.

Diagnostic, endoscopic exam of the nasopharynx

This procedure uses a long, thin, flexible tube with a light source and a video camera at one end to analyse and diagnose conditions of the area where the nose and throat connect.

Excision of external ear lesion

A procedure involving the complete surgical removal of a lump or bump from the external ear. Skin lesions may be removed if they are cancerous – to avoid the spread of the cancer – or to aid diagnosis of a condition.

Excision of nasal septum lesion or abnormality

The septum is the bone and cartilage which divides the nose into two nostrils. Lesions may be caused by a range of conditions, including trauma, infection or tumours and removing the lesion aids biopsy. A crooked septum can also be straightened to improve breathing.

Excision of the submandibular gland

The submandibular glands are salivary glands located beneath the floor of your mouth. They may need removing (under general anaesthetic) if there’s a growth in the gland or a blockage in the salivary duct.

Functional Endoscopic Sinus Surgery (FESS)

Functional Endoscopic Sinus Surgery (FESS), sometimes referred to as intranasal ethmoidectomy, is a procedure used to improve the drainage of mucus from the sinuses. Usually carried out under general anaesthetic, a small endoscope is inserted into the nose to view the sinuses, and small surgical instruments are used to remove any growths or extra tissue.


A procedure that enables examination, under general anaesthetic, of the larynx or voice box. It is commonly used to diagnose problems with the voice, swallowing or breathing.

Myringotomy and grommet fitting

A procedure whereby a tiny cut is made in the ear drum to relieve built up fluid in the middle ear. If thick fluid is present, a tiny plastic tube – a grommet – is placed in the hole to allow the fluid to drain out, and air to pass through, drying up any fluid.


A nasoendoscopy, sometimes known as a nasendoscopy, is an investigative technique which looks at the inside of the nose and throat. A thin flexible tube called a nasoendoscope, which has a light and a very small telescope, is passed up the nose and into the throat.

Frontal sinus surgery

This procedure is used on patients with acute frontal sinusitis. It can prevent life-threatening complications when the infection is unresponsive to antibiotics and all other medical treatment.

Nasal polypectomy

Nasal polyps can grow due to chronic nasal and sinus infections. They are rarely cancerous and can be removed using a special instrument internally in the nose, under local or general anaesthetic.


A quick surgical procedure to straighten the nasal septum, the partition between the two cavities, to improve airflow. The surgery can take place under local or general anaesthetic.


This is an operation to reshape the bones, cartilage and septum to improve breathing and may also improve the appearance of the nose.


A tonsillectomy is recommended after several frequent attacks of tonsillitis. The tonsils  are removed under general anaesthetic. Many of these procedures are subject to certain criteria laid down by NHS Commissioners.


A procedure to remove some or all of the turbinate bones in the nose to help relieve nasal obstruction.

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Please note: this form does not start the referral process – ask your GP to refer you to us if this is your choice. This form can be used to enquire about being referred to us or request further information about a treatment.