Choose Shepton Mallet Treatment Centre
We are no longer making any appointments for our private patient services due to resource being allocated to other areas during this period of uncertainty. We would still be happy to take your call and we can keep your details in order to send you confirmation once our services resume to normal.
Some of you may see a leaflet from us about our services coming through your door. This was planned many months ago and, while it tells you a lot about our services, it does not reflect the changing environment we are currently in.
Did you know that you have the right to choose where you have your hospital treatment?
At Shepton Mallet Treatment Centre we welcome all patients, NHS or private, who want fast access to quality-driven, consultant-led surgery. Our clean, modern and comfortable hospital in Somerset specialises in orthopaedic surgery, endoscopy, ophthalmology, general surgery, gynaecology, urology and ear, nose and throat surgery.
All patients at Shepton Mallet Hospital benefit from short waiting times and exceptional standards of care and cleanliness. This is demonstrated by:
- Shepton Mallet Treatment Centre being rated ‘Outstanding’ by the Care Quality Commission (CQC)
- 99% of former patients saying they would recommend us to their friends and family in the NHS Friends and Family Test (FFT)
- Our score of 100% for cleanliness in the latest Patient-Led Assessments of the Care Environment (PLACE) report
- Our record of zero cases of hospital-acquired MRSA bacteraemia.
With three routes to treatment, you can trust us to ensure your personal needs are met:
All NHS patients benefit from short waiting times at Shepton Mallet hospital. Ask your GP for a referral.
Pay for yourself
You can pay for treatment directly and benefit from prices up to 35% lower than other private providers.
Private medical insurance
We now provide treatment for insured patients. Contact your insurer to find out about your options.
To learn more about paying for yourself, complete the contact form or call our dedicated Private Patient Advisors on
0330 058 1804
At Shepton Mallet Treatment Centre, our unfaltering dedication to quality has been recognised by both the healthcare industry and former patients.
The Care Quality Commission (CQC), an independent regulator of health and social care in England, rated our centre as ‘Outstanding’. This means you can rest assured that our services are safe, reliable and patient-focused.
We consistently score above 99% in the NHS’ monthly Friends and Family test (FFT) which asks patients if they would recommend us to their friends and family.
JAG accreditation around Somerset in October 2019:
Our endoscopy services have been recognised by the Joint Advisory Group (JAG). The JAG accreditation demonstrates our commitment to ensuring the quality and safety of our services and their compliance with the national JAG standards.
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Treatment at Shepton Mallet NHS Treatment Centre was pleasantly surprising – thorough information, efficient treatment, thoughtful good-humoured nurses and other professionals, a comfortable environment and a great result.Valerie, 2017
I say to people, if you can choose then go to Shepton. It gives you a great deal of confidence in the NHS when it is administered in the way it is administered at Shepton.Sheila, 2017
The staff are fantastic, as is the catering. You’re given plenty of time by everyone which made it feel more like I was staying at a friend’s house than being in hospital.Daniel, 2017
I have only one word to describe the staff and care at Shepton Mallet NHS Treatment Centre, and that is ‘exemplary’. The whole thing simply cannot be improved on.David, 2018